zero-star rating

zero-star rating

A rating which was accorded an acute hospital trust in the UK based on the now-extinct NHS star-rating system, which assessed an NHS organisation’s performance in terms of service to its patients; zero-star trusts had the poorest levels of performance against the Healthcare Commission’s Performance Indicators (PIs), or had made little progress in implementing clinical governance.

The Commission’s PIs were divided into Capacity targets, Clinical targets, Key targets, Patient focus targets, and its service to its patients—e.g., efficiency, reducing treatment waiting times, etc. In 2006, Annual Health Checks replaced the star system and examined a broader palette of issues, trying to make better use of the data and focus on measuring issues of more direct importance to the hospital users and service providers.
References in periodicals archive ?
New Regent inAcklamwas given a zero-star rating on March 14 after inspectors were confronted with an array of shocking hygiene breaches.
The West Road takeaway was handed a zero-star rating by Newcastle City Council during an unannounced inspection in October last year.
The Westgate Road takeaway was handed a zero-star rating byNewcastle City Councilduring an unannounced inspection in October last year.
Last month, a Freedom of Information request by the ECHO revealed that an inspection in June also found "widespread activity of mice" at the Subway on Grange Road, in Birkenhead, and it, too, was given a zero-star rating.
Any organization spending less than one-third of its funds on programs is given a zero-star rating.
Just 32 have received a zero-star rating and a further 183 received one star.
The Foundation, which charges residents up to pounds 520 per week, received a zero-star rating following two Commission for Social Care Inspectorate inspections last year.
The Audit Commission has given a zero-star rating - out of a maximum of three stars - to the county council's Supporting People programme, which provides housing support for vulnerable groups such as elderly people, homeless youngsters and those fleeing domestic violence.
Warwick has now been stripped of its two-star status to become one of just eight hospitals to carry the damning zero-star rating.
And we can reveal it is one of FOUR Westgate Road food establishments to have been handed either a one or zero-star rating recently.
Pictures taken inside the Oriental Palace, in Heswall, below, before it received a zero-star rating
Across England and Wales only five registered mobile caterers were given a zero-star rating.