telephone triage


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telephone triage

Use of the telephone or other means of communication to assess a patient's health status and to recommend treatment or provide appropriate referrals. It is used, e.g., in emergency departments and the offices of primary care providers to facilitate the outpatient management of common, simple health-related problems.
See also: triage
References in periodicals archive ?
Under prior policies, the Springfield ambulance would respond, even though the telephone triage determined that the patient was not suffering from a life-threatening, time-critical condition.
1-3) In contrast, adult women having acute cystitis may be treated by telephone triage for 3 days, without a microbiologic study.
BASINGSTOKE, England, November 25, 2010 /PRNewswire/ -- Clinical Solutions, the national provider of telephone triage and prioritisation software, has today announced the launch and initial deployment of its scalable IntefleCS 111 solution.
McKesson Asia Pacific, a private telephone-triage company currently advertising for Australian RNs to work in a Sydney telephone triage centre, is refusing to negotiate a collective agreement with the Union.
Schmitt (pediatrics, University of Colorado) offers step-by-step protocols needed for effective telephone triage of common pediatric symptoms in this wire-spiral-bound guide for medical professionals.
Basic telephone triage can be transacted via a Q&A interview directly with a trained nurse, supported by extensive clinical guidelines or via an interactive on-screen program.
Because the trouble with a telephone triage system like this is that it puts up barriers between a GP and his or her patients.
Some degree of telephone triage is necessary or we'd never get anything done.
4) General internal medicine modules or firms" are designed to provide continuity and comprehensive care--a telephone triage system screens and prioritizes medical problems and the patients are seen the same day or as needed.
Nursing practice in neuroscience 1973-1978; home health nursing 1978-1981; return to neuroscience 1981-1995; CNRN 1997 and currently works as a telephone triage nurse, while completing her BSN.
The partnership will see the HLI Language Engine([R]) integrated into the clinical decision element of Clinical Solutions' triage applications, including IntefleCS[TM] Telephone Triage and IntefleCS[TM] Face to Face.
The researchers indicated that the symptom checkers are generally equivalent to telephone triage lines offered by health plans, hospitals and other healthcare organizations and they are more accurate for self-diagnosis than general Internet search engines such as Google.