telephone counselling

telephone counselling

The provision of advice and moral support to a person with a particular need by a group of either volunteers or a paid staff, with some level of experience and/or expertise in the area of interest.

Examples
Crisis intervention (e.g., for suicide, HIV infection, addiction disorders).
References in periodicals archive ?
This could mean an issue, which could have been resolved through telephone counselling, may escalate into a bigger issue, requiring more health resources.
The Mental Health Commission has allocated $300,000 over two years for this dedicated helpline to provide telephone counselling, information and referral services for anyone concerned about their own, or another person's, meth use.
A TELEPHONE counselling service for adults abused in childhood has extended its opening hours over the Christmas period.
ChildLine, the UK's first telephone counselling service for children, was founded in 1986 and gets a million calls a year from youngsters worried about issues including abuse, bullying, divorce, pregnancy and drug use.
Telephone counselling from The Family Enhancement Centre is a service that will help provide a comfortable counselling environment for those going through the grieving process.
The integrated EAP and support solution will include a counselling package that offers immediate confidential telephone counselling for employees seven days a week; a dedicated telephone line for MTC employees; SMS entry point with a response within 24 hours; face-to-face counselling at the workplace; assisted onward referrals; emergency workplace response and an e-mail initiated counselling process.
But Karen Black, from telephone counselling service Smokeline, said: "It's absolutely never too late to stop and your body starts to repair itself almost immediately.
Children across the UK contacted Child-Line 2,373 times for online or telephone counselling on Christmas Day alone.
Washington, June 12 (ANI): A new study has revealed that proactive telephone counselling helps smokers quit regardless of whether they were referred to the help line by a physician, direct mail or phone calls.
These included such measures as a telephone counselling line, more proactive and nurse-led welfare services, a stress awareness programme for the whole of the management population, and proactive and reactive risk assessment training for managers.
My first two business ventures were a car business supplying cars to rich people who didn't have time to find them themselves and a telephone counselling business set up in my front room.
The charity's achievements include funding more than pounds 1m worth of new research worldwide, setting up the Sara Koe PSP Research Centre at the Institute of Neurology in London and establishing the only telephone counselling service dedicated to the disease.

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