telephone counseling


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telephone counseling

a strategy system to provide support by telephone for patients or family caregivers who are homebound. The system may offer safety provisions and social contacts for frail older persons or the visually impaired as well as suicide-prevention counseling.

telephone counseling

The provision of advice and verbalized moral support to a person with a particular need by a group of either volunteers or a paid staff with some level of experience and/or expertise in the area of interest; TC may include crisis intervention–eg, for suicide, HIV infection, or acute or chronic addiction disorders. See Hotline, Support group.
References in periodicals archive ?
Staff Advisory to cover professional assistance in the form of individual telephone counseling to employees who have problems for example.
July 29, 2015 /PRNewswire-USNewswire/ -- Periodic telephone counseling can be a highly effective, low-cost tool for lowering blood-sugar levels in minority, urban adults with uncontrolled diabetes.
The guidance also calls on insurers to pay for at least four tobacco cessation counseling sessions of 10 minutes or more each, regardless of whether they're telephone counseling, group counseling, or individual counseling sessions.
The material is divided into seven parts: the varieties of telephone service; crisis intervention and counseling by telephone, which explores suicidal crises, common errors and fallacies, cognitive therapy approaches, Gestalt therapy approaches, and other topics; problem callers, including obscene, chronic, silent, and nuisance callers; special topics such as adolescents, war veterans, rural communities, the elderly, and the disabled on campus; beyond the telephone contact, which examines contact methods such as email and letter; the telephone counselor; and evaluation of telephone counseling services.
The study found patients who received telephone counseling had lower rates of discontinuing treatment compared to those receiving in-person counseling.
Program evaluation results based on over 40,000 clients served, support meta-analytic reviews that have established that telephone counseling is an effective intervention for tobacco use cessation.
2010) found telephone counseling using motivational interviewing and social cognitive theory decreased unhealthy behaviors of clients with chronic conditions.
This is one of the few large trials that have looked at the internet and telephone counseling combined," Graham told Reuters Health in an interview about the study, published in the Archives of Internal Medicine.
The BYU researchers cited a previous antidepressant drug trial that happened to include a telephone counseling component.
The plan includes steering patients and physicians to laboratories that meet national guidelines for genetic testing, providing telephone counseling to members, and paying for a follow-up HER2 test when necessary The tests are crucial to determining whether a patient is a candidate for treatment with trastuzumab, a highly effective but expensive drug in HER2-positive breast cancer.
4), (5) Reported research has noted that telephone counseling is convenient for clients and provides them with a sense of anonymity and control.
The intervention group (n = 1537) was randomly assigned to receive a telephone counseling program supplemented with cooking classes and newsletters that promoted daily targets of 5 vegetable servings plus 16-oz.

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