The solution brings together transaction data across all channels and inventory data across all locations to overcome existing siloed applications
and to deliver a unified customer-centric approach to decision-making for retail merchandising, promotions, allocations and supply chain processes.
The first deployment is a leading example of how RSS can be used within the enterprise to mobilize non-RSS enabled information that has traditionally been locked in siloed applications
Retailers, manufacturers and distributors have historically relied on channel-specific solutions that are supported by siloed applications
for financials, point-of-sale (POS), CRM, inventory, and service and support, which make accomplishing omnichannel success a near impossibility.
Unlike one-off and siloed applications
, Softscape Apex 2006 offers customers integrated and out-of-the-box functionality across the complete strategic and tactical HCM spectrum.
SAP Customer Activity Repository is intended to support retailers in becoming more customer-centric by bringing together customer, sales and inventory information from siloed applications
SOA: Adoption Will Replace Skepticism - Savvy adopters are already using SOA to integrate siloed applications
, retire costly legacy systems, and tighten relationships with partners.