service user


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service user

A generic term for a person who uses health and/or social care services from service providers.
References in periodicals archive ?
The service user responses resonated with the experiences of team members.
It helps over 300 service users in finding a job and developing confidence, social and communication skills.
Sandie Foxall-Smith, Regard chief executive officer, said: "Our service users are at the heart of everything we do and staff wanted to celebrate alongside them.
The growing body of research into the health visitor/client relationship suggests that a more personalised approach to health visiting increases service user engagement in our service (Bidmead, 2013; Donetto, 2013; Morton & Wigley, 2014).
Clearly no single skill, method, practice or service alone can automatically lead to success, and ultimately enacting and maintaining change is affected by the skills, efforts and commitment of the practitioner, while being wholly dependant on the choices, motivations and circumstances of the service user.
It explains the principles, process, rationale, theoretical framework, design, ethics, and governance issues of involvement, as well as working with service users and establishing relationships, evaluation of quality and impact, and aspects specific to Europe, the US, Canada, Australia, and New Zealand.
In the face of all this, the disabled people's and service user movements offer a beacon of emancipatory values, social models and liberation.
Instead of fostering genuine cooperative inquiry with service users, flourishing user-involvement initiatives are largely, skeptics perceive, "playing the user card" in organizational micropolitics (Barnes, Harrison, Mort, & Shardlow, 1999; Croft & Beresford, 1996; Harrison & Mort, 1998).
In fact, the book's co-contributors are a combination of service users and academics.
Encouraging clinical staff to talk to patients about service user involvement.
It starts with the service user completing his own progress notes on a paper form.
The construction of the service user matrix leads library personnel to a greater understanding and appreciation of the library and its services from a customer perspective.

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