ombudsman

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ombudsman

As typically used in the UK, a neutral representative of local government who assesses complaints about councils, authorities, organisations, education admissions appeal panels, healthcare professionals (e.g., GPs) and adult social care providers (e.g., care homes and home care providers).
Segen's Medical Dictionary. © 2012 Farlex, Inc. All rights reserved.

om·buds·man

(ombŭdz-măn)
In health care, a person who acts for the patient as an advocate or go-between.
Medical Dictionary for the Health Professions and Nursing © Farlex 2012
References in periodicals archive ?
Aziz lodged her complaint in the office of Federal Ombudsperson of Women against Workplace Harassment, Justice (retd) Yasmin Abbasi.
Punjab Ombudsperson Rukhsana Gillani filed a report saying that 107 cases of workplace harassment had been decided in the province since 2013.
A central objective of the Committee's decision-making process was to address the Ombudsperson's concerns about his office's legal authority to conduct an effective investigation, and to mitigate other concerns regarding the referral process such that any investigation resulting from a referral on this matter engenders public trust.
clients with the mediation of the Financial Ombudsperson during the three quarters of 2013, versus AMD 134 million for 2012.
"This decision is the result of thorough considerations among members of the Committee, based on a comprehensive report provided to the Committee by the Ombudsperson," he said.
Finlay's announcement that she would step down as acting ombudsperson n protest of the restrictions imposed upon her, we received several letters.
In this article, we propose to examine the contribution that the creation of a UN systemwide ombudsperson could make to improving the UN's human rights accountability record.
The position of ombudsperson at HSBC Bank Canada is held by the bank's chief financial officer (CFO), who serves in both capacities as an independent investigator of customer complaints and as the senior executive responsible for the institution's financial performance.
In 1994, at least one major bank chose to appoint an internal ombudsperson to adjudicate complaints.
So, for now, 'ombudsperson' it is, at least until a better alternative comes along -- and we'll look at this naming issue in more detail later in this article.
ISLAMABAD -- With screenings pointing to the incidence of infectious diseases such as hepatitis, a report by the federal ombudsperson has shown that all the four provinces have started implementing - to certain degrees - recommendations regarding rehabilitation and treatment programmes for jail inmates.
As the court awaits Meesha's statement in its next hearing, early this month the Islamabad High Court, explaining the anti-harassment law, quashed proceedings pending before the Ombudsperson for Protection against Harassment of Women at Workplace, saying that 'mere meanings in dictionaries cannot be used to explain sexual harassment'.