ombudsman

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ombudsman

[om′bədzmən]
Etymology: ONorse, umbothsmathr, commission man
a person who investigates and mediates patients' problems and complaints in relation to a hospital's services. Also called patient representative.

ombudsman

As typically used in the UK, a neutral representative of local government who assesses complaints about councils, authorities, organisations, education admissions appeal panels, healthcare professionals (e.g., GPs) and adult social care providers (e.g., care homes and home care providers).

om·buds·man

(ombŭdz-măn)
In health care, a person who acts for the patient as an advocate or go-between.

ombudsman

a public official appointed to look into complaints by members of the public about mistreatment by officers of government instrumentalities.
References in periodicals archive ?
He said the challenges of Ombudsmanship are not only multi-faceted but also keep varying in form and complexity requiring frequent exchange of current views and developments in their context and for taking new initiatives through a meaningful consultative process.
Bagis said he discussed with Diamandouros the Turkish government's plans to introduce ombudsmanship in Turkey, adding that the Turkish Justice Ministry had submitted the related law to the Turkish parliament.
After I had been hired, Cole Campbell went all out to ease my transition into ombudsmanship (I even had my own stationery).