WHEN MICHAEL MASTOUS MOVED TO COLORADO, he thought it would be the perfect place to start a disaster restoration business.
"I didn't know anyone, and I didn't have any contacts," says Mastous, who is originally from Wisconsin.
Mastous says when he founded Delta Disaster Services six years ago, there were 180 operators who had the word "restoration" somewhere in their description.
Mastous, who had built restoration businesses in California, decided to differentiate his company by making restoration after a fire, flood, or mold the main focus of the business.
Mastous worked as director of franchising for the carpet cleaning business Chem-Dry, so he also has a background in recruiting people to open locations of a growing business.
"People are pleased when we show up," Mastous says.
Founder and President Michael Mastous attributes Delta Disaster Services' success to a full-service business plan and the fact that property damage due to fires, floods and other environmental disasters is recession resistant, providing steady work for skilled general contractors.
"Unlike other reconstruction companies, we take the initial call for emergency work and take that all the way through the reconstruction process as general contractors," Mastous said.
A conservative and controlled business plan ensures success, Mastous said.
"I think franchising is a great opportunity to put people in business and show them how to build a national organization," Mastous said.
Before partnering with a group of individuals to become pioneers in full-service restoration in the early '90s, Mastous was the director of national and international franchising at Chem-Dry.