Expressed as stochastic Fourier integrals, the relation between the vertical and
horizontal processes is
It is the third
horizontal process group in eTOM operations area that named as process group level 1 and decomposed to some sub processes:
The author argues that successful change requires the interaction of three major forces for change -- top-down direction setting,
horizontal process redesign, and bottom-up performance improvement.
Traditional measurement tools and approaches generally do not offer adequate support for
horizontal process management.
No matter how you spin it, re-engineer it, TQ it or
horizontal process it, teams should be in your future vision.
