Misc (Office, Florist, Gift, PET) - E-Comm
. $13.9B (+2.2%) - This channel ranks 5th in share of E-commerce business among brick 'n mortar outlets but they loss 0.4% in share.
"We grew up 80 years ago serving that customer, and it's always been the core of who we are, even though there's been a rise of larger retail chains and e-comm
," Poore said.
* Repeat is extremely low--While penetration for e-comm
is still low, the repeat rates are horrible.
When combined, e-comm
technologies such as voicemail, text messaging and instant messaging (IM) have forever changed the way people exchange information, conduct business and interact with one another.
Centre received an Objective One grant of pounds 93,575 to train employees for the call centre.