call center

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call center

A communications center that manages incoming and outgoing telephone calls with customers and clients. In health care, the center may help to manage appointments and messages or may provide patients with information about illnesses, health care resources, services provided, or self-management of disease.
See also: center
References in periodicals archive ?
Having experienced an exponential increase in traffic from steady growth across its popular services portfolio, CyberAgent required a scalable expansion of its network infrastructure to increase density and performance, all while reducing operational workload.
CyberAgent PR/IR Division Akiko Kashiwa Tel: +81-3-5459-0227
CyberAgent said earlier Mikitani's resignation was in line with its stepped-up effort to improve the management of information in the wake of increased business deals with Rakuten.
Established in 1998, and listed on the Tokyo Mothers Exchange in 2000, the CyberAgent group is committed to contributing to a new society through its work on the Internet, not only in its fields of advertising and media, but through finding promising new business and investing aggressively in developing new business.
Rather than traditional eight-hour work shifts, Willow's remote work model allows the home-based CyberAgent CSRs to offer clients a workforce-on-demand that can be scheduled in manageable 30-minute blocks of time.
In this environment, the CyberAgent Group has continuously focused on strengthening its highly profitable Internet Media Business services centered on its flagshipAmeba, and improving the productivity of Internet Advertising Business.
Media/internet companies were also involved in early stage investments, Bertelsmann, CyberAgent and AOL/Crunchfund, at a later stages SAP was prominent.
Tokyo, Apr 25, 2013 - (JCN Newswire) - CyberAgent, Inc.