Moving call centre
work to India saved companies up to 40 per cent in operating costs, mainly because pay was only 10-15 per cent of UK wages.
City officials were planning a call centre
industry week this fall to get the message across to area employment counsellors, case managers and service providers.
But Littlewoods and Shop Direct chairman David Simons admitted it was unlikely the Widnes staff will travel to call centres
in Bolton, Burnley and Preston.
These processes led to call centres
becoming large employers in their own right.
The news is another boost for telephone marketing which has seen large numbers of call centres
spring up, particularly in Scotland.
Ultimately the call centre
will be able to expand it's services to include several other First Nation languages.
agents listed on Callcenterjobs.pk are tested on English comprehension, typing speed, accent and the results are offered to call centers to view.
Mashreq's call centre
is among the most advanced and progressive in the region, managing a large volume of calls every day of the week.
The European Call Centre
Awards aim to reward call centres
that provide a positive impact on their entire company.
Head of Contact Centres at Dnata, Steve Davies, said: C[pounds sterling]We are very pleased to have been named the Best Call Centre
2008, and at the first time of entering.
Dnata was named the top regional call centre
, RTA-Salik the best new call centre
and cts with the best regional Call Centre
manager at the annual Middle East Call Centre
Awards CO08 Gala Dinner.
Gradually, however, stiff competition forced many call centre
businesses to question the value of their expensive UK operations.