call centre


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call centre

A central hub for receiving calls and routing callers to the appropriate resources. In healthcare, call centres—staffed or automated, outsourced or in house—can be used to offload non-emergency callers, link consumers to educational messages or route them to physician scheduling systems.
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The college) developed the program in anticipation of call centres being established in Northern Ontario," Rondeau says.
College program stirs international interest

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