balanced scorecard


Also found in: Financial, Acronyms, Wikipedia.

balanced scorecard

A document that translates an organisation’s mission and strategy into a comprehensive set of performance measures which provide the framework for a strategic measurement and management system. The balanced scorecard retains an emphasis on achieving financial objectives, but also includes the performance drivers of those financial objectives. The scorecard measures organisational performance across four balanced perspectives:
(1) Financial (i.e. cost efficiency)
(2) Customers
(3) Internal business processes
(4) Learning and growth (i.e. making changes and sustaining improvements).
Mentioned in ?
References in periodicals archive ?
The 9th Business Process Management and Balanced Scorecard Seminar - Workshop 2018 will focus on the following key topics: concept and framework of BPM, process map, process tree diagram, value stream map (VSM), BSC Model, process performance management and metrics, and some case studies.
Business Process Management and Balanced Scorecard helps achieves business goals
Keywords: Balanced Scorecard, Employee Performance.
THE EFFECTIVENESS OF BALANCED SCORECARD IMPLEMENTATION IN SARAWAK CIVIL SERVICE
This characteristic of the Balanced Scorecard places strategy at the core of management.
The balanced scorecard: an excerpt from the CGMA book 'Essential Tools for Management Accountants'
Balanced Scorecard is comprehensive a strategic management model which foreseen to determine organization's vision and strategy (Kaplan & Norton, 1999; Virtanen, 2009; Niven, 2002).
From Performance Measurement to Strategic Management Model: Balanced Scorecard
By adopting the Balanced Scorecard strategy, we hope to increase our effectiveness, set goals, and achieve targets with accurate measurements".
Qatar : QAPCO Organizes Balance Scorecard Forum
The Hall of Fame award honours organisations that have achieved business excellence through the use of the Balanced Scorecard (BSC), the world's preeminent strategy and performance management system.
Top honour for firm
Links to overview articles are available, such as "Using the Balanced Scorecard to Align Your Organization," which describes the essential system elements, and "The Balanced Scorecard-Not Just Another Project," which offers brief implementation tips.
Website of the month: Balanced Scorecard Institute
The first of two workshops entitled Balanced Scorecard Professional (BSP) Certification Boot Camp covers the entire range of balanced scorecard topics - organization development, change management and communications planning, strategic planning, objectives and strategy mapping, performance measures and target setting, strategic initiative prioritization, automation, cascading, and strategic management - in one week.
Libyan Telecommunication Managers Awarded Certificates from Balanced Scorecard Institute
Jefferson first implemented the Balanced Scorecard in 2003 after seeing the success of the model in the Carilion Clinic.
Dueling scorecards: how two colleges utilize the popular planning method: learn from this in-depth comparison of the "balanced scorecards" implemented by two small institutions
The Balanced Scorecard concept is better suited to government organisations as it forces them to articulate their vision, mission and strategy, said Dr David P Norton, co-founder of the Balanced Scorecard.
Bahrain ministry, Dewa in BSC 'Hall of Fame'
His Excellency Fahmi Al Jowder, Minister of Works and Minister in charge of Electricity and Water, has lent his patronage to the event, and these ministries have already implemented Balanced Scorecard strategies under his leadership, alongside a number of other leading Bahraini organisations.
David Norton, co-creator of the balanced scorecard, to present live in Bahrain for first time
Several organizations adopted the balanced scorecard soon after the first HBR article, enabling further refinement of the concept.
The balanced scorecard: here and back: from its beginnings as a performance measurement tool that looked beyond the traditional financial measures, the balanced scorecard has evolved into an all-encompassing strategic management and control system

Medical browser ?
Full browser ?