ACD

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ACD

Abbreviation for acid-citrate-dextrose.
Farlex Partner Medical Dictionary © Farlex 2012

ACD

Abbreviation for:
absolute claudication distance
absorbent cover dressing
acid citrate dextrose
actinomycin D
active cell death
active compression-decompression
acute colonic diverticulitis
acyl-CoA dehydrogenase
adult coeliac disease
advanced care directive
allergic contact dermatitis
alveolar capillary dysplasia
American College of Dentists
anaemic of chronic disease
angiokeratoma corporis diffusa
anterior cervical discectomy
anterior chamber depth
anterior chest diameter
apoptotic cell death
arteriosclerotic coronary disease
atherosclerotic coronary disease
Australasian College of Dermatologists
Segen's Medical Dictionary. © 2012 Farlex, Inc. All rights reserved.
References in periodicals archive ?
Incorporating Screen Pop Premium (SPP) into the power users work flow will immediately enhance and improve their organization and better utilize their time, said Chris Herring, CEO of CI.
For legacy systems that continue to support business processes and are cost-effective to maintain, modernization may take the form of integration of ECM with the legacy system, or integration with the latest call center technologies, such as IVR and screen pops. Modernization may also take the form of enhancements to the current system that improve core business processes
-- CTI Screen Pop -- Envox CTI screen pops shorten call length and personalize the agent-customer interaction by sending customer information to the agent desktop along with the call.
EIC is used for Web functionality, PBX, interactive voice response, automatic call distributor (skills-based routing), screen pop, conferencing, unified messaging, fax service and a workflow-management application.
Using this data, Genesys routes the call to the best available enterprise resource for the opportunity and also generates a screen pop on the agent's desktop displaying the caller's information to ensure a warm handoff.
The built-in screen pop feature automatically matches existing customer records to the caller ID for incoming calls, displays the customer details, and creates a new ticket within the Zendesk application.
Screen Pop Connect - Global Connect's Screen Pop Connect feature allows agents to receive a simultaneous screen pop containing information such as debtor name and account number as a call is transferred to their work station.
* Transfer customer data from their interactive voice response (IVR) system to an agent screen pop application;