Performance Improvement Action Plan

Performance Improvement Action Plan

A clearly delineated plan which is drawn up by a UK health and social service provider that is not meeting government standards in a particular area of care or service. Performance improvement action plans (PIAPs) are triggered by tools such as the Performance Assessment Framework via the star rating system (pre-2006) or annual health checks (post-2006). A PIAP will generally contain:
• Target/objective (the failed area);
• Risks or why the service believes it is not meeting the target;
• Remedial action taken or planned;
• Time frame for implementation;
• Status; and
• Outcome.
References in periodicals archive ?
The QAPI team should review trends related to resident choice and safety, particularly when residents are routinely denied requests, or when the QAPI team identifies patterns of community care practices that might be improved by performance improvement action plans.
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