investigation found that while the trust's clinicians had treated the woman appropriately, they had not communicated with her son properly.
During her time at PHSO
, she led a significant change programme in the way the Ombudsman works, focusing on service improvement and effective delivery.
report said all the NHS organisations involved in the teenager's care and treatment between her discharge from hospital on August 2 2012 and her death failed her in some way and her 'deterioration and death were avoidable'.
and the website Gransnet surveyed 600 people who had an elderly family member who had stayed in hospital overnight in the past year.
The report is a snapshot of 192 case summaries of the 1,075 investigations that were all concluded by PHSO
in February or March this year.
Public human services organizations (PHSOs
) can be some of the best places to conduct empirical research and explore the leadership differences of managers and leadership adaptability to different followers and different task environments.
A poll by the Parliamentary and Health Service Ombudsman (PHSO
) revealed that one in three relatives has been concerned about the hospital care of an elderly relative.
I want confident complain, their rights, speak up things go PHSO
Rob The organisations found that more than one in three (35%) said there were occasions when they were concerned about the care or treatment of their older relative in hospital.
has now found that, on his first admission to hospital, Mr L showed signs of sepsis.
ONCE again we see more revelations about how poor care is in many NHS Trusts - where they were not able to hide failings - this is not just the failure of management and staff in the Trusts but of systemic failures in regulation including by the Parliamentary and Health Service Ombudsman (PHSO
), the legal system and political system.
His wife Jean - to whom he was married for 42 years and had three children with - took her complaint to the Parliamentary and Health Service Ombudsman (PHSO