NHS target culture
NHS target cultureA UK term of art referring to the focusing by managers in NHS organisations on objective and tangible goals (targets), including financial targets (e.g., cutting an annual budget by £5 million) or time targets (e.g., being seen within 4 hours by a doctor or nurse in A&E or beginning definitive cancer therapy within 31 days of urgent GP referral, etc.), often to the exclusion of non-objective measures of care quality, including changing of bed linen, responding to call alarms, etc.
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