Carys Edwards, from Cardiff, rang NHS Direct
Wales' 0845 number from her mobile when her six-week-old daughter, Swyn, had a high temperature.
Plaid Cymru's health spokesman Rhun ap Iorwerth has called for the Welsh Government to scrap the 0845 number for NHS Direct
to stop people being billed excessively.
"Because of the cost I'm unlikely to use NHS Direct
THE axing of NHS Direct
cost taxpayers nearly PS90million in redundancy payoffs and winding-up costs, it has emerged.
The service was thrown into turmoil last July after one of the main providers, NHS Direct
, announced it was planning to pull out of its contracts due to severe financial problems.
ONE of the greatest health scandals of this Government has been the death of the NHS Direct
information and advice service.
It will step into lead the controversial service from November 11 after signing contracts to take over from NHS Direct
is pulling out of Merseyside but bosses for the company say they will not leave patients high and dry.
provides the non-emergency phone line in nine regions of England, but has said that it is "seeking to withdraw from the contracts it entered into".
y It is being implemented to replace telephone helpline NHS Direct
in Stockton is still earmarked to close - despite 50% of Clinical Commissioning Groups (CCGs) across England requiring their continued support.
The Royal College of Nursing Northern Region has learnt that around 50% of the commissioning groups across England have requested assistance from NHS Direct
to continue providing support to them, despite the fact many NHS Direct
services were due to be stopped from yesterday.