NHS 111

NHS 111

An NHS service being piloted to improve access to local health services for non-life-threatening (urgent) illnesses. The service is intended to be available 24/7 as a free call from land lines and mobiles, providing consistent clinical assessment at the initial point of contact and directing patients to the right person (e.g., nurse or doctor) or service (e.g., ambulance), the very first time.

NHS 111 service primary objective
• Improve public access to urgent (but not life-threatening) healthcare services;
• Increase the efficiency of the NHS by ensuring that people are able to quickly and easily access needed healthcare services;
• Increase public satisfaction and confidence in the NHS;
• Enable commissioning of more effective and productive healthcare services;
• Increase efficiency of 999 emergency ambulance service by reducing non-emergent calls.
References in periodicals archive ?
MOST targets for A&E admissions, cancer referrals, ambulance response times and NHS 111 calls were missed in October.
The service answered 1,107,000 emergency and NHS 111 calls in 2014/15 How many people does the service take to hospital?
Users can use walk-in centres, GP clinics, pharmacies or contact NHS 111 as an alternative.
The North-East company already provide the NHS 111 service in Staffordshire and will be based at a Dudley call centre who deal with an average of 10,000 calls per week with around 370 staff.
HAVE you accessed health services at local walk in centres, minor injuries units, the GP out of hours service, the NHS 111 service, or used A&E at James Cook hospital?
How can it be, when this week we discover children are dying having been misdiagnosed by NHS 111 staff with just three weeks of training.
An NHS England spokesman said: "Across the country NHS 111 continues to offer a prompt and safe service.
The proportion of NHS 111 calls answered within 60 seconds was 91.
NHS Sandwell and West Birmingham Clinical Commissioning Group (CCG) on behalf of 16 CCGs of the West Midlands wish to commission an integrated urgent care model comprising NHS 111 services and integrated GP Out-of-Hours provision.
Other key figures show that targets for cancer referrals, ambulance response times and NHS 111 calls were missed in September.
As part of its planned growth strategy, during 2014 the group secured contracts to deliver GP out-of-hours, NHS 111 services and urgent care services to more than 1.
THE service that runs NHS 111 in Kirklees has admitted it is struggling to entice GPs to work for it - despite paying doctors as much as PS900 a shift.