Promoted to vice president of pharmacy health services in June 2000, Drew spearheaded the development and implementation of a number of key Rite Aid pharmacy initiatives, including the company's Rite Care medication therapy management service; the Rite Aid Diabetes Initiative, in partnership with the American Diabetes Association; and other
disease state management programs. Drew was also integral in developing managed care relationships relating to pharmacy management and wellness initiatives.
He is credited with spearheading the creation of Rite Care, the company's medication-therapy management service, and several
disease state management programs, including the Rite Aid Diabetes Initiative in conjunction with the American Diabetes Association.
Pharmacists also see MTM services as potential catalysts for expanded reimbursement programs beyond the initial targeted Medicare segment, enabling them to take advantage of economies of scale by also offering
disease state management programs and other ventures in the pharmacy that can provide additional income.
In an effort to set itself apart and offer incentives for pharmacists to join the company CVS offers what it calls the CVS Value Proposition, ensuring that pharmacists will work in a professional environment, get support from management and have access to ongoing training and development programs through continuing education and
disease state management programs.
It puts substantial emphasis on its PRO-file Health and Wellness System, which, utilizing Zadall software for customer records, provides patients with health maintenance and
disease state management programs. The pharmacies themselves are being converted progressively so that they can offer large customer-oriented consultative areas.
Also included in its offerings are a mail-service program; claims processing; drug utilization review and reporting services; clinical and
disease state management programs; home care services, including home medical equipment supplies and services, infusion services and respiratory services; discounted pricing arrangements; and workers' compensation and hospice programs.