outsourcing

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Related to Customer Service Outsourcing: Call Centers

outsourcing

A method in which services usually provided by the health care agency are now allocated to another firm or agency.
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References in periodicals archive ?
According to Brian Schoenbaechler, president of SBC Fulfillment, the system has simplified order entry, allowing the company to once again focus on its core business of providing a variety of services that include kitting and packaging, warehousing and distribution, e-commerce, customer service outsourcing, and accounting outsourcing for businesses worldwide.
outsourcing, this may put a crimp in the popularity of India as a customer service outsourcing destination, as India does not generally offer European languages other than English, though it may prove a boon to the Philippines, which, as a former Spanish colony, frequently offers Spanish language support.
The trends discussed here point to a growing acceptance of the customer service outsourcing model.

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