By embracing the digital revolution and investing in a broad range of automated engagement tools, businesses can strengthen existing relationships with their customer base, by ensuring that customers have access to a range of different communications channels
* Employ a more effective contact strategy by using members' preferred communications channels
, for more personalized, relevant, consistent loyalty program experience.
Moreover, various kinds of environmental noise, such as static in detectors and along communications channels
, can potentially mask an eavesdropper's activities.
Blue Coat Systems Inc (Nasdaq: BCSI), secures web communications and accelerates business applications in the distributed enterprise, reported yesterday (13 October) that with support for Secure Internet Content Adaptation Protocol (S-ICAP), Blue Coat ProxySG appliances allow enterprises to locate and manage data access and usage policies to protect against data leaving the network, creating a secure communications channel
Once the two users establish a key, they can exchange secret messages by way of a faster, conventional communications channel
Unlike a computer virus, which usually consists of a small set of instructions that attaches itself to another program and then attempts to replicate, a worm is a self-contained computer program that enters by way of a communications channel
and then generates its own commands.
TELECOMWORLDWIRE-30 January 2003-UK football club receives desktop communications channel
from Skinkers(C)1994-2003 M2 COMMUNICATIONS LTD http://www.m2.com
With visibility into all communications channels
integrated on the Atmosphere[R] platform, companies will gain valuable customer interaction insights that can be used across the organization to make more informed decisions, improve processes, and enhance the customer experience.
The goal of the CEC is not only to provide service to customers as they move among communications channels
while retaining the customers' context, but also to deliver the appropriate business rule to determine the next best action, information or process with which to engage the customers.
As well as calling up general information, customers can use the enhanced communications channels
to ask specific questions about travelling with SWISS and the various products and services available, or with regard to
There is a disconnect among senior executives over who is responsible for new customer communications channels
like social media and mobile.