client satisfaction


Also found in: Acronyms.

client satisfaction

1 a nursing outcome from the Nursing Outcomes Classification (NOC) defined as the extent of positive perception of care provided by nursing staff. See also Nursing Outcomes Classification.
2 general approval of the organization and delivery of health care services by the patient.
References in periodicals archive ?
Effects of anonymity and experimenter demand on client satisfaction with mental health services.
In a more recent article, Patterson and Leach (1987) reviewed the vocational rehabilitation literature on client satisfaction and concluded that "although there was a great deal of activity in the 1970s in the area of client satisfaction and most states have continued to collect client satisfaction information, there has been a paucity of rehabilitation research on client satisfaction in recent rehabilitation articles".
Banner Bank, unit of Banner Corporation (NASDAQ: BANR) was ranked at the top for client satisfaction in the Northwest region by JD Power.

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