Charter Mark

(redirected from Charter Marks)

Charter Mark

A UK Government award provided under the National Quality Assurance Scheme that recognises excellence in the delivery of public services. It provides an opportunity for public-sector organisations to promote user involvement, increase customer focus and enhance service delivery.
Segen's Medical Dictionary. © 2012 Farlex, Inc. All rights reserved.
References in periodicals archive ?
"The Charter marks an important step forward in giving people more say in their health service.
Gateshead Council's building cleaning service and the school meals service have been awarded Government Charter Marks, recognising excellent customer service.
Charter marks are awarded by the government's Cabinet Office for excellence in public services.
Thirty two Charter Marks have been awarded to public sector organisations in Merseyside and Cheshire in recognition of provision of world-class services.
Other bodies have not had Charter Marks renewed but this is the first time an organisation has been stripped of one mid-term.
Mr Jack Cunningham, Minister for the Cabinet Office that administers the scheme, said the Charter Marks panel felt it had "no alternative" but to act given the disintegration of the service.
Charter marks are a government scheme aimed at rewarding excellence in public service.
He told the Charter Marks awards in London: "They have a sense of public duty that is awe-inspiring.
A Scottish Office spokesman said: "Charter Marks are only awarded to public services who have received a level of excellence in the delivery of their services.
Moseley School, which was the first in Birmingham to pick up an Investors in People award three years ago, and Warwickshire Country Parks Service also scooped Charter Marks.
Charter Marks are awarded by the government to highlight excellence in public service.
Full browser ?