ACD

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ACD

Abbreviation for acid-citrate-dextrose.
Farlex Partner Medical Dictionary © Farlex 2012

ACD

Abbreviation for:
absolute claudication distance
absorbent cover dressing
acid citrate dextrose
actinomycin D
active cell death
active compression-decompression
acute colonic diverticulitis
acyl-CoA dehydrogenase
adult coeliac disease
advanced care directive
allergic contact dermatitis
alveolar capillary dysplasia
American College of Dentists
anaemic of chronic disease
angiokeratoma corporis diffusa
anterior cervical discectomy
anterior chamber depth
anterior chest diameter
apoptotic cell death
arteriosclerotic coronary disease
atherosclerotic coronary disease
Australasian College of Dermatologists
Segen's Medical Dictionary. © 2012 Farlex, Inc. All rights reserved.
References in periodicals archive ?
Such information could come from the automatic call distributor, CRM, quality management, speech analytics, or performance management solution.
The quickest and most cost effective way to make these improvements is by moving key contact center components to the cloud--for example, the Automatic Call Distributor (ACD), Interactive Voice Response (IVR), and call recording.
It also combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution.
It selected the BT SmartNumbers Virtual Contact Centre to replace an Automatic Call Distributor system at the BEA Paris office.
The automatic call distributor, or ACD, which became widely used in the 1980s, was a very large part of Call Center 1.0.
One of the more modern conveniences most companies should have is an automatic call distributor (ACD).
The automatic call distributor (ACD) has a "state management" function that tracks whether the agent is on a call, between calls, available to take a call, or logged in but unavailable.
The AutoManage functionality monitors call connection rates, ring and hold times and other campaign call-flow parameters without requiring automatic call distributor (ACD) integration.
Small to midsized enterprises (SMEs) or branch offices that decide they cannot afford to implement a complete private bank exchange (PBX)-integrated automatic call distributor (ACD) system or a standalone ACD system have had few options until now.
Automatic call distributor 60% (ACD) Recording 52.2% Customer relationship 38.9% management (CRM) suite Web chat 35.6% Dialer 32.2% Workforce management 20% Cloud-Based Contact Center Applications Currently in Use Note: Table made from bar graph.

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