But in both the queueing models, corresponding probability density functions of actual waiting time
for the first/an arbitrary customer have not been derived.
Studies show that the perceived waiting time by passengers are usually much longer than the actual waiting time
due to factors like adverse waiting environment, waiting anxiety, etc.
Thus, when this optimal policy is applied, the customer's satisfaction may be small, because he/she leaves the system by quotation of long lead time when the actual lead time is small and his/her actual waiting time
for items may be longer than quoted lead time because of the setting of shorter quoted lead time than the actual lead time.
One hypothesis for further research is that the introduction of maximum waiting times may have contributed to push the actual waiting time
towards the maximum.
* Actual Waiting Time
(AWT): The AWT value means the actual waiting time
made by the expert in some transaction.
From the perspective of range theory, which accounts for how people make sensory judgments, we explored whether or not consumer evaluations of waiting time depend on a comparison between the actual waiting time
and the expected range of waiting time that is specified in the marketing communication.
A one-way ANCOVA was then carried out to investigate differences between the conditions in callers' estimations of time spent on hold, with actual waiting time
as a covariate.
Even though the actual waiting time
might be the same as with a nonprediction hall lantern system, the lit lantern cuts the "psychological" waiting time, explains Fortune.
If that is the case, most of the patients perceived a shorter than actual waiting time
, while most providers perceived a longer than actual patient waiting time.
The new measures, developed by cancer clinicians, would help the NHS to gain a more accurate picture of actual waiting times
and speed up treatment in many cases, a statement said.
Can somebody come clean and declare what the actual waiting times
are for scans, hip replacement, knee surgery, shoulder surgery and cardiac treatment?