active listening


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listening

 [lis´en-ing]
paying attention through hearing.
active listening in the nursing interventions classification, a nursing intervention defined as attending closely to and attaching significance to a patient's verbal and nonverbal messages.

active listening1

the act of alert and intentional hearing, interpretation, and demonstration of an interest in what a person has to say through verbal signal, nonverbal gestures, and body language.

active listening2

a nursing intervention from the Nursing Interventions Classification (NIC) defined as attending closely to and attaching significance to a patient's verbal and nonverbal messages. See also Nursing Interventions Classification.
A mental crisis hotline intervention technique to reaffirm what the caller says he/she feels
References in periodicals archive ?
The essential tools of active listening are asking closed questions, asking open questions, paraphrasing and summarizing.
Will focusing on the patient and active listening completely address the complex reality nurses face as they speak the script or complete the checklist?
Learning confrontation-reduction skills--The following is a brief look at a few of the positive behaviors listed previously: Active listening is the key to all interpersonal communications, as opposed to defensive listening, where the individual plans a retort while the other person is talking.
Thus their narratives portrayed a combination of longing to be heard and testimonials about how the power of active listening can aid in cross-cultural communication.
To achieve this level of active listening, the listener must focus and pay attention, comprehend and verify what is being said by asking questions.
Critical interpersonal and small-group skills include communicating clearly, active listening, constructively responding to peers (both providing and receiving feedback) and considering different perspectives.
The concept of active listening will be addressed as will deficiencies commonly identified in patient communication.
According to Tomatis, it seems that the integration apparently designed into the "loop" best works its intended health and sense of well-being when the body is making its own sounds and when active listening is in place.
Active listening skills will help here and we'll discuss them later.
Additional information about how to use nonthreatening "I" messages instead of an excess of accusatory speech, the skill of active listening, and how to effectively communicate through technological venues.
The core of the book outlines the skills, such as active listening, reflecting feelings, asking questions, relaxation training, and offering feedback, and provides examples of their use and activities for each chapter.

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