query resolution

query resolution

In a clinical trial, the closure of a query based on information discrepancies and errors/inconsistencies contained in a data clarification.
References in periodicals archive ?
The new channel, at a functional level, help companies to integrate their existing processes to the conversational bots to deliver better customer communication and faster query resolution.
Query resolution functionality in the audit module, allowing auditors and sites to systematically monitor all queries, from initiation through resolution.
Contract notice: Computer service and query resolution, incidents and problems of equipment and end-user applications.
This can cause a delay in the issue or query resolution, and is not a true omnichannel experience for the customer.
With faster transactions, no downtime and quicker query resolution, HDFC Securities has a competitive edge of customer experience over other financial players and is positioned for growth", said Amit Malhotra, Head- Systems Business, Oracle India.
In this paper we model the query resolution service in cache server and authoritative server as a dual queuing process.
They were now able to manage calls with the advanced IVR as it could gauge events and the interaction conducted between an agent and a customer and also re-direct the latter to the respective departments for a quick query resolution.
Another common problem causing invoice deductions and subsequent real delays in query resolution surrounds the various special pricing arrangements between the suppliers and the retailers.
TELECOMWORLDWIRE-17 May 2005-Siemens Communications launches HiPath Interaction Manager to increase first time query resolution for police(C)1994-2005 M2 COMMUNICATIONS LTD http://www.
The average query resolution has been reduced to less than 10 minutes.
With support from Medidata's Knowledge Transfer program, the Princess Margaret built a team of eight study designers and builders that are extremely efficient at setting up new studies, ensuring high quality data is available for analysis and making query resolution cost efficient and timely.
With a vision of facilitating as many Indians as possible, we have decided to roll out an option, where customers will have a completely seamless user experience in the Hindi language and get quick query resolution for their healthcare needs in a language they are best versed with," said Satish Kannan, CEO and co-founder, DocsApp.