quality management


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quality management

1 (in health care) any evaluation of services provided and the results achieved as compared with accepted standards. In one form of quality assurance, various attributes of health care, such as cost, place, accessibility, treatment, and benefits, are scored in a two-part process. First, the actual results are compared with standard results; then, any deficiencies noted or identified serve to prompt recommendations for improvement.
2 a system of review of selected hospital medical and/or nursing records by medical and/or nursing staff members, performed for the purposes of evaluating the quality and effectiveness of medical and/or nursing care in relation to accepted standards.

quality management

1. A measurement and assessment system designed to regulate variations in equipment, procedures, processes, or evaluations.
2. The oversight and supervision within health care institutions of programs that improve patient care, patient safety, resource utilization, and ancillary services.
References in periodicals archive ?
Quality management goes by any number of names: Total quality management (TQM) and continuous quality improvement (CQI) are the most commonplace.
RADCOM designs, manufactures, markets and supports network test and quality management solutions for service providers, developers and enterprises worldwide.
SHAPOFF: What role did technology play in bringing total quality management to finance?
By October 1994, 415 schools, colleges, and universities were using Total Quality Management, an increase of 43 percent over the previous year as reported in Fortune (1994).
Deming's quality management approach is made up of three elements: The System of Profound Knowledge; The Fourteen Obligations of Management (Fourteen Points); and the Plan-Do-Check-Act (PDCA) Cycle (Shewart Cycle).
As a designer and manufacturer of precision molded and machined polymeric products for the automotive, heavyduty, business machine and industrial markets, Acadia Polymers has firmly entrenched total quality management programs in each of our five plants.
When applied to an injection molding operation, quality management covers an especially wide spectrum of considerations.
The on-site office reviews are a key component to DCN's quality management program.
The recommendation was to initiate a process-improvement team to further evaluate the situation for cause and effect and offer recommendations for long-term solutions to the Care and Treatment Quality Management Board.
Independent satisfaction surveys were undertaken by nursing and the quality management department.
Compliance to ISO 9001 is quickly becoming a requirement to do business with customers around the world," said Duane Ehresmann, Quality Management System representative in Minneapolis.
Quality management within a latex laboratory and production facility can be divided into three important areas: supplier quality program, compounding and laboratory process control, and production or manufacturing process control.

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