patient's charter

patient's charter

A document produced by the Department of Health in 1992, and revised in 1995, that affirms the Government's acknowledgement of certain rights for patients (see PATIENTS' RIGHTS) and its expectations of the achieving of certain standards in patient care. The charter deals with such matters as waiting list times for surgery; waiting times for outpatient appointments after referral; waiting times in routine clinics and in Accident and Emergency Departments; waiting times for provision of a bed after a decision to admit to hospital.
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This Bill also provides for levy of monetary penalty in case of non-compliance to the patient's charter or private medical establishment's charter.
The aim of Glan Clwyd (hospital) is that a bed would be found within four hours for patients, surely the Patient's Charter is not being met?
Melanie H Wilson Silver, "Patients' rights in England and the United Slates of America: The Patient's Charter and the New Jersey Patient Bill of Rights: a comparison" (1997) 23 BMJ: Journal of Medical Ethics 213.
The first detailed Patient's Charter of Rights and Responsibilities' in the emirate will also ensure that patients are aware of their responsibilities.
Patients have to be responsible as well, and their roles, rights and responsibilities have been laid out in the newly developed Patient's Charter for Tuberculosis Care (19).
Efforts during the 1990s to inject a more consumerist approach into health care--in the form of a Patient's Charter (Department of Health, 1991) and reformed complaints procedures (Department of Health, 1996)--did little to strengthen the position of the service user (Hogg, 1999).
Justice Glass found that Orru, the psychiatric patient's Charter rights had been violated by the long wait for proper treatment.
A revised Patient's Charter, introduced on 1 April 1995,
On Monday, May 20, the time of a national casualty watch, just over 65 per cent of patients - 19 out of 29 - were triaged in the Patient's Charter standard time of 15 minutes.
Your Guide To The NHS replaces the Patient's Charter and is available free by ringing the NHS Health Literature Line on 0800 555 777 or from www.
The wait is eight times the NHS Patient's Charter target and is believed to be the longest-ever delay for an outpatient's appointment.
Under this procedure, part of the Patient's Charter, the complainant has the right to a full and prompt written reply from the chief executive to any written complaint against a trust or health authority.

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