client satisfaction


Also found in: Acronyms.

client satisfaction

1 a nursing outcome from the Nursing Outcomes Classification (NOC) defined as the extent of positive perception of care provided by nursing staff. See also Nursing Outcomes Classification.
2 general approval of the organization and delivery of health care services by the patient.
References in periodicals archive ?
Effects of anonymity and experimenter demand on client satisfaction with mental health services.
In a more recent article, Patterson and Leach (1987) reviewed the vocational rehabilitation literature on client satisfaction and concluded that "although there was a great deal of activity in the 1970s in the area of client satisfaction and most states have continued to collect client satisfaction information, there has been a paucity of rehabilitation research on client satisfaction in recent rehabilitation articles".
Given the prominence of the plan providers reviewed in our 2009 Client Satisfaction Survey, it is a remarkable achievement for Transamerica to be named the best performer in half of the product and services categories," said Peter Starr, president of Chatham Partners.
Frequent survey and client feedback processes that enable continuous improvement of services to achieve and exceed defined levels of client satisfaction.
The client satisfaction level of 93 percent is twice the industry average, based on independent research by Gantz Wiley.
Clarkston is a sought-after business partner because of its recognized industry thought-leadership and superior client relationships, as measured by The Conference Board's survey on client satisfaction.
With UCT's focus on delivering on time and within budget conversions, the company is able to claim 100% client satisfaction with many clients engaging UCT for subsequent conversion projects.
The independently administered survey consisted of questions about leadership impact, influence, management performance, client satisfaction, employee satisfaction and organizational excellence.
The independently administered survey consisted of questions on leadership impact, influence, management performance, client satisfaction, employee satisfaction, organizational excellence, and included optional questions focused on innovation, growth, internal management practices and global results.
The list, compiled from a list of 872 outsourcing vendors in 63 countries, is based on an extensive survey that evaluated leadership impact, influence, management performance, client satisfaction, employee satisfaction, and organizational excellence.
BTI said Fulbright has superior levels of client satisfaction, primary relationships with the country's most prestigious companies and client votes for bet-the-company matters.
Banner Bank, unit of Banner Corporation (NASDAQ: BANR) was ranked at the top for client satisfaction in the Northwest region by JD Power.

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