client satisfaction


Also found in: Acronyms.

client satisfaction

1 a nursing outcome from the Nursing Outcomes Classification (NOC) defined as the extent of positive perception of care provided by nursing staff. See also Nursing Outcomes Classification.
2 general approval of the organization and delivery of health care services by the patient.
References in periodicals archive ?
Summary: The City of Austin hereinafter referred to as the City or ACCD , seeks proposals in response to this Request for Proposal (RFP) from qualified Offerrors for the purchase of a cloud-based/SaaS Client Satisfaction Survey System with associated services for measuring ACCD s client satisfaction.
For over two decades, Jack has continued to help dramatically improve client satisfaction by delivering on client implementation initiatives and driving the continuous implementation of operating and account management best practices," said Giridhar Akkineni, CEO of Akken, Inc.
Client satisfaction is an emerging topic of interest in social work practice.
The RAK FTZ Client Satisfaction Survey is conducted biannually with the second one scheduled by the end of 2009.
rehabilitation success measures such as rehabilitation rates and numbers of rehabilitated clients) provides further rationale for including client satisfaction ratings in evaluations of VR counselors' job performance (Abrams & Tucker, 1989; Bolton, 1987; Emener, 1980; Phillips, Butler, & Thomas, 1988; Stanger & Tucker, in press).
Reliance on mortality rates that do not consider severity of illness is misleading; overemphasis on client satisfaction without factoring in complications and continuity may be myopic.
Ongoing client feedback, including Chatham Partners' annual client satisfaction analysis, is critical in driving product and service enhancements," said Alice Hocking, chief operating officer for Transamerica Retirement Solutions.
The Scale of Client Satisfaction was developed at the Regional Rehabilitation Research Institute, University of Wisconsin-Madison, as a part of the Wood County Project to evaluate the impact of a five-year expanded program of vocational rehabilitation (Wright, Reagles, & Butler, 1970).
com) keeps clients updated on building activities, while a client satisfaction survey provides feedback to management and the buildings' owner.
Initiated by recommendations from the Board and with the full support of senior management, our agency established an ad hoc committee to help develop a delivery system that measured client satisfaction with programs.
LOUIS -- In an industry where overall volume of moves is down 30% but where depth and strategy of services is rapidly increasing, relocation providers who achieve this level of personalization are gaining in client satisfaction.
This award was granted as a result of Parago's 2011 client survey results, which showed market-best levels of client satisfaction, Parago performance, and above all, clients' willingness to recommend Parago to others.

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