But we'd also like to remind patients you can also contact our
Patient Advice and Liaison Service (PALS) with your comments, on freephone 0800 028245, 01642 854807 or 01642 282657.
The new
Patient Advice and Liaison Service (Pals) at Bridgend's Princess of Wales Hospital was set up in the summer but has only just been officially launched.
The
Patient Advice and Liaison Service (PALS) will be manned during office hours with a 24-hour voicemail service.
The George Eliot
Patient Advice And Liaison Service is now based in new offices near the main entrance and has grown to a staff of five, including a multilingual co-worker.
"Before a decision can be made about any suggested alternative premises, a full and comprehensive assessment would need to be carried out which would look at a number of criteria to assess the impact on patients, the services that could be offered and overall affordability." Patients wishing to raise concerns should contact the
Patient Advice and Liaison Service (PALS) on 0121 255 0707.
Jill Pell,
patient advice and liaison service manager, said: "Coming into hospital can be a difficult time with many things to think about.
AS
Patient Advice and Liaison Service Manager at the Walton Centre for Neurology and Neurosurgery NHS Trust in Liverpool, I provide non-medical support and have been able to help a number of people from Ynys MOn, some who have had a brain tumour.
Solihull
Patient Advice and Liaison Service will be running its latest expert patient programme at Chelmsley Wood Library.
All GP surgeries, the
patient advice and liaison service team and a wide range of disability organisations also have copies.
"It is very important that people know how to do this and the
Patient Advice and Liaison Service has been established in every NHS organisation in the region for this very reason.
The NHS Tees client relations team will be in the Life Store in The Mall, Middlesbrough, on Monday from 1pm to 4pm to encourage people to share their NHS experiences with the
Patient Advice and Liaison Service.
For more information call the
Patient Advice and Liaison Service on Freephone 0800 783 2894.