ACD

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ACD

Abbreviation for acid-citrate-dextrose.

ACD

Abbreviation for:
absolute claudication distance
absorbent cover dressing
acid citrate dextrose
actinomycin D
active cell death
active compression-decompression
acute colonic diverticulitis
acyl-CoA dehydrogenase
adult coeliac disease
advanced care directive
allergic contact dermatitis
alveolar capillary dysplasia
American College of Dentists
anaemic of chronic disease
angiokeratoma corporis diffusa
anterior cervical discectomy
anterior chamber depth
anterior chest diameter
apoptotic cell death
arteriosclerotic coronary disease
atherosclerotic coronary disease
Australasian College of Dermatologists

ACD

acid citrate dextrose.

ACD solution
an anticoagulant solution used for the collection of blood for purposes of storage and transfusion. The active principle is sodium citrate with citric acid and dextrose.
References in periodicals archive ?
Incorporating Screen Pop Premium (SPP) into the power users work flow will immediately enhance and improve their organization and better utilize their time, said Chris Herring, CEO of CI.
Productivity tools include the option to answer, decline, send the call to voicemail, in-call progress screen pop with call log window options, missed call screen pop with call back or call back and open call log window options.
Screen Pop Connect - Global Connect's Screen Pop Connect feature allows agents to receive a simultaneous screen pop containing information such as debtor name and account number as a call is transferred to their work station.
Functionality such as this offers greater efficiency by enabling users to dial out of Tigerpaw's Business Suite, as well as providing screen pop capabilities for incoming phone calls.
Screen Pop Connect, Agent Connect, Hello Connect, Email Connect and SMS Connect help clients maximize agent productivity and return on investment
8 /PRNewswire/ -- Envox Worldwide, a leading global provider of IP-based voice solutions, today announced the availability of Envox PhoneLink(TM) 2, a computer telephony integration (CTI) solution that enables Salesforce customers to add screen pop and click-to-dial capabilities to their contact centers.
Convergys' speech solutions utilizing SpeechCycle applications also take advantage of billing and contact center systems to optimize and personalize the caller experience and to seamlessly integrate with an agent when required through screen pop technology.
With the NuContact Center's IP-based, software-only infrastructure, the contact routing software can easily link directly to CRM databases and "pop" the information as a screen pop on the agent desktop.
Caller ID (automatic number identification or ANI) and data collected through integrated interactive voice response (IVR) capabilities of the HiPath ProCenter portfolio are used to trigger the most appropriate screen pop for an existing or new customer, including contact, lead, case numbers and account information.
Productivity increases -- as much as 9 agent FTEs and $270,000 per year in cost savings by: 1) handling 87% of tracking and 90% of billing calls with self-service, 2) shaving 33 seconds off of each call with a screen pop, and 3) handling 11% of bookings through email, offloading peak call volume
Call centers reap the benefits of a screen pop without installing expensive CTI hardware and software at each service delivery location.