quality management

(redirected from Quality improvement)
Also found in: Acronyms.

quality management

1 (in health care) any evaluation of services provided and the results achieved as compared with accepted standards. In one form of quality assurance, various attributes of health care, such as cost, place, accessibility, treatment, and benefits, are scored in a two-part process. First, the actual results are compared with standard results; then, any deficiencies noted or identified serve to prompt recommendations for improvement.
2 a system of review of selected hospital medical and/or nursing records by medical and/or nursing staff members, performed for the purposes of evaluating the quality and effectiveness of medical and/or nursing care in relation to accepted standards.

quality management

1. A measurement and assessment system designed to regulate variations in equipment, procedures, processes, or evaluations.
2. The oversight and supervision within health care institutions of programs that improve patient care, patient safety, resource utilization, and ancillary services.
References in periodicals archive ?
The 2014 Texas Hospital Quality Improvement Awards, based on achievements in 2012 and 2013, honor Texas hospitals that are performing quality initiatives aimed at improving outcomes in patient care by recognizing those hospitals that have improved their performance on specific national quality measures.
The quality improvement process begins with the Plan-Do-Check-Act cycle.
Meanwhile, because the long-term care profession needs to celebrate its success, quality advocates and others should report all positive quality measure and quality improvement data whenever possible.
The quality improvement program is voluntary, and while officials called for all facilities to address these quality issues, it remains a hope.
Each of these is an important aspect of an overall quality improvement process.
Joint Commission Journal of Quality Improvement 1997;23:135-47.
One of the difficulties in examining the literature of quality improvement is the range of terminologies used to describe the various approaches to formal (or structured) quality improvement programs.
Crosby, a former assembly line worker whose widely popular book Quality is Free propelled him to the top of the speaking and seminar circuit virtually overnight, suggests that the quality journey into the future will require the implementation of a cultural shift from the traditional to a more methodical means of quality improvement.
Specsmanship' is not quality improvement," says Stith Bennett, a CQI advocate and president of SynchroStat Systems Corp.
However, the IRS needs a systematic approach to integrate its quality improvement programs.
Baldrige judges the nature of a company's TQM and quality improvement processes, not the quality of its products or services.
Edwards Deming has railed against the media route to quality since at least the early 1950s, even making this concern one of his legendary 14 points of quality improvement.

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