TQM

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TQM

abbreviation for total quality management.

total quality management

Managed care The application of the management theory of quality, a concept that focuses on product quality as a means of ↑ sales and saving money. See Continuous quality improvement, Quality control.
References in periodicals archive ?
We first experienced the power of GO-Global when we applied it to our CRM application, Ulysses," said Duncan Styles, Managing Director of QMS Software.
GraphOn looks forward to working with QMS Software as a reseller partner," said Tom Castanzo, GraphOn's European Operation Director.
QMS Software is a leading developer of Customer Relationship Management (CRM) solutions, with offices in Oxford, England and Dublin, Ireland.