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ombudsman
(redirected from Ombudspeople)

   Also found in: Dictionary/thesaurus, Encyclopedia, Wikipedia 0.01 sec.
ombudsman
[om′bədzmən]
Etymology: ONorse, umbothsmathr, commission man
a person who investigates and mediates patients' problems and complaints in relation to a hospital's services. Also called patient representative.

ombudsman
a public official appointed to look into complaints by members of the public about mistreatment by officers of government instrumentalities.


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By now burning with righteous indignation we contacted the Financial Ombudsman (Scandinavian for Clever Bloke On Your Side, apparently) but, after a fresh raft of phone calls and letters and a sheaf of fiendishly complex forms, he/she (they have Ombudswomen as well, and we spoke to three different Ombudspeople at various times) told us: "Tough
The new blog, along with being quite entertaining, strikes us as offering a kind of genuine media transparency that no number of ombudspeople and sober J-school evaluations can match.
In practice, four ombudspeople out of five spend more column-inches defending their newspaper's entrenched values to critics than they do highlighting its errors and weaknesses.
 
 
 
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