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ombudsman
(redirected from Ombudsman Programs)

   Also found in: Dictionary/thesaurus, Encyclopedia, Wikipedia 0.03 sec.
ombudsman
[om′bədzmən]
Etymology: ONorse, umbothsmathr, commission man
a person who investigates and mediates patients' problems and complaints in relation to a hospital's services. Also called patient representative.

ombudsman
a public official appointed to look into complaints by members of the public about mistreatment by officers of government instrumentalities.


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Information would be made available to the Department of Health and Human Services (HHS), the HHS Office of Inspector General, the states, and the state long-term care ombudsman programs upon request.
Created by federal legislation in 1972, ombudsman programs are designed to be another tool to help seniors.
American Express and ChevronTexaco have experienced similar lawsuits and can now claim widespread success with their ombudsman programs.
 
 
 
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