ombudsman

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Related to Ombuds: ombudsman, Financial Ombudsman, Ombudsmann

ombudsman

[om′bədzmən]
Etymology: ONorse, umbothsmathr, commission man
a person who investigates and mediates patients' problems and complaints in relation to a hospital's services. Also called patient representative.

ombudsman

As typically used in the UK, a neutral representative of local government who assesses complaints about councils, authorities, organisations, education admissions appeal panels, healthcare professionals (e.g., GPs) and adult social care providers (e.g., care homes and home care providers).

om·buds·man

(ombŭdz-măn)
In health care, a person who acts for the patient as an advocate or go-between.

ombudsman

a public official appointed to look into complaints by members of the public about mistreatment by officers of government instrumentalities.
References in periodicals archive ?
The challenge of recasting the disputes resolution identity with Ombuds committees and Conciliation can be met only through the enhancement of capabilities and competencies rather than by succumbing to the clamor for the expansion of the statutory powers and authority of the conciliator.
The first time that the Ombuds Office sued in support of emergency contraception, I was the Ombuds.
Roy said: "I have been to the police and trading standards and reported the fraud to the Ombuds man.
Acting as an informal channel through which employees can report problems, an ombuds program offers the neutrality, independence, informality and unqualified confidentiality needed in order to provide a safe place for employees to raise issues early and without fear of retaliation.
In the suit filed with the Utsunomiya District Court, the plaintiffs from Ombuds Tochigi claim that the governor mismanaged the prefectural government's budget.
Hayes, Note, Prepostal Prevention of Workplace Violence: Establishing an Ombuds Program as One Possible Solution, 14 OHIO ST.
I have been trying to visualize the continuum of relationships where possibly, in the traditional ombuds manner, you are a neutral and have a whole series of duties.
3) "alternative means of dispute resolution" means any procedure that is used to resolve issues in controversy, including, but not limited to, conciliation, facilitation, mediation, factfinding, minitrials, arbitration, and use of ombuds, or any combination thereof;
There must be organizational mechanisms available--inspectors general, ombuds, ethics officers, and the like--that symbolize the importance of the issue and
This is because the ombuds function performed by MLAs is generally viewed as being less onerous than that performed by MPs and, in many provinces, being an MLA is a part-time rather than a full-time vocation.
The association holds an annual conference, sponsors research to study the function and effectiveness of ombuds programs, and sets standards for the profession.