Nasdaq:NTPA), a market leader in broadband service assurance solutions, announced that software provider Legacy Software has greatly reduced support and training costs for its flagship BakeSmart bakery management software by using Netopia's eCare remote support solution.
Legacy Software can help even the least tech-savvy customer with eCare's multiple options for session initiation.
eCare gives Legacy Software the flexibility to support an expansive network of users Co whether customers or sales prospects, the computer-literate or those not familiar with the Internet, PC or Mac users Co which helps to improve customer satisfaction, increase sales, and reduce support costs," said Christopher Thompson, vice president of marketing at Netopia.
Valutec functionality can be deployed on the T4100 in a standalone scenario that provides the flexibility to mix and match payment applications, does not interfere with legacy software
, and eliminates the need for software integration.
This helps resellers capitalize on the demand for the latest Intel-powered Macs, while presenting a solution that also addresses user concerns about availability of legacy software
applications that may currently require multiple desktops running different operating systems.
We've been using eCare since 2002 to support our BakeSmart point-of-sale and bakery-management software, making eCare critical to assuring the success of our customers who rely on our software to run their businesses every day," said Ray Clements, president and CEO of Legacy Software
Whether as a stand-alone solution or through integration with legacy software
, netFORUM OnDemand delivers unrivaled flexibility to quickly, easily and affordably address the traditional challenges associated with a distributed chapter and affiliate structure," said Dan Lackner, executive vice president of Avectra.
We intend to significantly impact the way enterprises maintain legacy software
applications and migrate to future solutions.