Very similar to the Kubler-Ross model
that explains the stages of grief people go through in order to heal, advisors apparently needed to go through a similar process of denial, anger, bargaining, depression and finally acceptance to get here.
The concept mirrors the Kubler-Ross model
, which may have influenced my thinking about my own information access work experiences.
Within the professional context, the Kubler-Ross model
has been discussed as a way to identify and reduce the stress associated with organizational change (Vakola and Nikolaou 2005; Critchley 2012).
Just because the Kubler-Ross model
puts acceptance last doesn't mean that this stage has to come calmly.
The Kubler-Ross model
was really designed more for the dying person than for the one in grief.
And I discovered, perhaps not surprisingly, the stages of becoming a Mumbai Convert correspond exactly with the Kubler-Ross model
better known as the five stages of dealing with death.