ACD

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ACD

Abbreviation for acid-citrate-dextrose.

ACD

Abbreviation for:
absolute claudication distance
absorbent cover dressing
acid citrate dextrose
actinomycin D
active cell death
active compression-decompression
acute colonic diverticulitis
acyl-CoA dehydrogenase
adult coeliac disease
advanced care directive
allergic contact dermatitis
alveolar capillary dysplasia
American College of Dentists
anaemic of chronic disease
angiokeratoma corporis diffusa
anterior cervical discectomy
anterior chamber depth
anterior chest diameter
apoptotic cell death
arteriosclerotic coronary disease
atherosclerotic coronary disease
Australasian College of Dermatologists

ACD

acid citrate dextrose.

ACD solution
an anticoagulant solution used for the collection of blood for purposes of storage and transfusion. The active principle is sodium citrate with citric acid and dextrose.
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Advanced contact center capabilities like Unavailable and Call Disposition Codes for agents to select, call whispers that play DNIS or ACD specific messaging to agents, dynamic call prioritization based upon DNIS, spoken expected wait time, and the ability for an agent to control their outbound caller ID from a pre-defined list.
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information and DNIS all the way to unique data from a customer's CRM application via our API.
The new ANI and DNIS routing features enable Contact Center for Microsoft Lync to automatically route callers to specialized agents, extensions, and queues based on the caller's phone number or dialed number.
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Screen pop" functions driven by caller identification via ANI or DNIS
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5 includes the addition of DNIS fields to the Call Detail Records