outsourcing

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Related to Customer Service Outsourcing: Call Centers

outsourcing

A method in which services usually provided by the health care agency are now allocated to another firm or agency.
References in periodicals archive ?
iSeva, headquartered in Dallas, Texas, with operations in Bangalore, India, provides both voice-based and Web-based technical support and customer service outsourcing to clients in the United States and India.
NewPower also announced today that in connection with the transition of these power customers, NewPower and IBM have reached an agreement to terminate their customer service outsourcing agreement, subject to the continued provision of services during a transition period.
Synergon Solutions, a premier 24/7/365 technical support and customer service outsourcing company, today introduced their new Technical Support Start-Up Package.
ZC Sterling Corporation is a leader in the financial services field, providing a Total Escrow Solution including hazard insurance tracking, property tax management and customer service outsourcing services to mortgage lenders and servicers nationwide.
TC Kokua, LLC is a customer service outsourcing company which provides inbound and outbound contact services to companies nationwide.
DALLAS -- Software Spectrum, a global provider of business software services, announced today that Toni Portmann has been named president of Spectrum Contact Services, its customer service outsourcing and technical support unit.
Escalating its participation in the expanding global customer service outsourcing market, Software Spectrum (Nasdaq:SSPE) announced today that its support services division has changed its name to Spectrum Contact Services and has expanded its services to include new markets.
NASDAQ: HUMC, TSE: HUM), a world-leading enterprise software company, today announced that UK- based Reality, the logistics and customer service outsourcing business of British retailer GUS plc, has purchased Hummingbird's ETL (extract, transform, load) solution Genio Suite(TM), and its business intelligence solution BI/Suite(TM), to provide data integration and reporting tools to its employees and client users.

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