outsourcing

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Related to Customer Service Outsourcing: Call Centers

outsourcing

A method in which services usually provided by the health care agency are now allocated to another firm or agency.
References in periodicals archive ?
based call center services providers for customer service outsourcing and B2B lead generation.
The proportion of customer service outsourcing contracts specifying multi-channel communications leapt up by 55% year-on-year in 2014, signalling that UK organisations are now routinely taking an integrated approach to customer management, new research has revealed.
She is accountable for delivering and integrating Workforce Administration, Payroll, Time & Labor, HR Information Technology and Customer Service outsourcing services to a portfolio of Aon Hewitt's HR BPO clients, most of which are Fortune 500 organizations.

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