ombudsman

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ombudsman

[om′bədzmən]
Etymology: ONorse, umbothsmathr, commission man
a person who investigates and mediates patients' problems and complaints in relation to a hospital's services. Also called patient representative.

ombudsman

As typically used in the UK, a neutral representative of local government who assesses complaints about councils, authorities, organisations, education admissions appeal panels, healthcare professionals (e.g., GPs) and adult social care providers (e.g., care homes and home care providers).

om·buds·man

(ombŭdz-măn)
In health care, a person who acts for the patient as an advocate or go-between.

ombudsman

a public official appointed to look into complaints by members of the public about mistreatment by officers of government instrumentalities.
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