Charter Mark


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Charter Mark

A UK Government award provided under the National Quality Assurance Scheme that recognises excellence in the delivery of public services. It provides an opportunity for public-sector organisations to promote user involvement, increase customer focus and enhance service delivery.
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A WIRRAL youth club has been awarded Charter Mark status for its work to promote equality in Wallasey.
The University's departments of Anthropology and Geography both achieved Bronze level in the Equality Challenge Unit's (ECU) trial gender equality charter mark - the first award scheme of its kind for arts, humanities and social science disciplines.
Investing in Integrity (IiI) is a Charter Mark, founded in 2012, and designed to enable an organisation to reassure its key stakeholders that its business can demonstrate a commitment to act with integrity at all times.
Mr Dennis is backing the project's call for the introduction of the Merseyside Navajo Charter Mark scheme, which would see each care home assessed on John-Paul Dennis the steps they take to welcome people from the LGBT community into their home and make sure they are both physically and mentally comfortable.
The Customer Service Excellence Award measures how well a service understands and responds to its customers' needs, as well as building on the Charter Mark Award.
Rowley Hall Primary, Windsor Road, Rowley Regis, was the first in Sandwell to pick up a Charter Mark for beating the bullies.
The authority is one of the first public sector employers to be assessed under the Government's rigorous new Customer Service Excellence (CSE) scheme, which is due to replace Charter Mark.
But the Parkwise partnership, run jointly by councils across Lancashire, has been awarded the Charter Mark by the Government which rewards "high level customer excellence".
Geoff spent one day a week working with QAC to produce the All Formats Charter Mark which will be displayed by organisations to show that they accommodate people with visual impairments.
AN ANTI-BULLYING charter mark with a difference was launched for Coventry schools this week.
And the city's Anti-Bullying Charter Mark was given to the first group of schools to receive it - Thornhill, Hetton, Richard Avenue Primary and Newbottle Primary schools.
CAMBERLEY, England, June 21 /PRNewswire/ -- Hillingdon Council's Barnhill Independence Group (BIG) has been awarded Charter Mark, the Government's national standard for excellence in customer service.
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