With these very clear parameters, the most successful hospice organizations will be those with a relentless approach to assessing barriers to timely care and refining strategies for customer service -- specifically targeting the HIS and CAHPS
Hospice Survey questions.
We analyzed the eight outcomes that were publicly reported from the 20082009 MA CAHPS
survey: six composite scores of patient experience derived from multiple report items and two separate report items regarding receipt of immunizations for flu in the last year and pneumonia in one's lifetime.
Differences in administration and format can influence data obtained from CAHPS
surveys (Fowler, Gallagher, and Nederend 1999; Hepner, Brown, and Hays 2005; de Vries et al.
For each contract represented in the 2008-2009 MCAHPS survey, we estimated the contract-level reliability and informativeness of eight CAHPS
measures (see Appendix Table A1) for Medicare Advantage contracts and of two prescription drug composites for free-standing PDP contracts via mixed linear regression models.
The Myers Group is currently recognized as an NCQA-certified CAHPS
-PCMH, and Medicare Health Outcomes Survey (HOS) Vendor, and a CMS-Approved Medicare CAHPS
Respondents reported their race/ethnicity on the CAHPS
surveys in conformity with the 1997 OMB standards using two questions.
As previous work suggests that CAHPS
group survey questions are consistent with unidimensional and multidimensional factors (McDonald 1999; Reise, Morizot, and Hays 2007), we explored differences in model fit using single factor and bifactor CFA models.
Topics include: update on ICD-10, CAHPS
review, Face-to-Face relief, therapy assessment relief, alternative sanctions, home health and hospice rate update and hospice quality reporting.
Variations in Medicare CAHPS
scores have been well-documented geographically (Zaslavsky, Zaborski, and Cleary 2004), between fee-for-service Medicare and MA plans (Landon et al.
Elizabeth Bainter, RN and BSN, is responsible for key PacificSource quality improvement programs, including CMS Stars, NCQA Accreditation, Medicare Risk Adjustment HEDIS and CAHPS
In this study, we investigate disparities in beneficiary assessments of their health care using data from a recent (2007) CAHPS
survey of Medicare beneficiaries.
NCQA expects to release CAHPS
for medical homes in the second half of 2011.