CAHPS


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CAHPS

Abbreviation for:
Consumer Assessment of Health Plan Study, see there

Consumer Assessment of Health Plans Survey

,

CAHPS

A questionnaire used by American health care quality assurance agencies to evaluate customer satisfaction with health care. The survey monitors satisfaction with the accessibility, clarity, and timeliness of provided care.
References in periodicals archive ?
Measurement/Estimation of Race/Ethnicity in CAHPS and HEDIS
Health care variables in the CAHPS survey are described in detail elsewhere (Zaslavsky and Cleary 2002; O'Malley et al.
The Medicare CAHPS surveys contain global-rating items, additional single-item measures, and items that are grouped to form composite scores for several domains (Goldstein et al.
Mean beneficiary characteristics and unadjusted CAHPS scores by MA versus FFS status were calculated and differences between them were tested using weighted linear and logistic regressions as appropriate.
In this study, we use a problem-oriented approach to examine the relationship between parent experiences of care as measured by CAHPS composites and negative ratings of that care for different racial/ethnic/language subgroups in order to better understand whether future interventions to improve pediatric care experiences and ratings should be differentially tailored for these groups.
s (2004) technique of exposing respondents to multiple written vignettes that are constructed to differ in terms of a well-defined characteristic (here, physician responsiveness) and testing the extent to which respondents differentiate among those vignettes on a fixed response scale (here, modified items from the CAHPS Clinician and Group survey).
Equivalence of Mail and Telephone Responses to the CAHPS Hospital Survey.
While informative, disenrollment rates are less actionable then either the CAHPS [R] or HEDIS [R] measures, which target particular care processes or experiences.
CAHPS scores were adjusted for individual characteristics known to be associated with differences in reported experiences, including the beneficiary's age, education, general health status, general mental health status, interactions between age and region and general health status and region, and the use of a proxy to complete the CAHPS survey (Schnaier et al.
Standard CAHPS methodology does this by regression adjustment in a linear model (Zaslavsky et al.
Additionally, Bivarus is a CMS-approved CAHPS partner.