balanced scorecard

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balanced scorecard

A document that translates an organisation’s mission and strategy into a comprehensive set of performance measures which provide the framework for a strategic measurement and management system. The balanced scorecard retains an emphasis on achieving financial objectives, but also includes the performance drivers of those financial objectives. The scorecard measures organisational performance across four balanced perspectives:
(1) Financial (i.e. cost efficiency)
(2) Customers
(3) Internal business processes
(4) Learning and growth (i.e. making changes and sustaining improvements).
References in periodicals archive ?
CorVu Corporation (OTC BB: CRVU), a leading provider of e-business intelligence, enterprise performance management and balanced scorecard solutions, today announced a reseller agreement with IBS Consulting Services, a leading SAP Consulting partner.
s certification by Balanced Scorecard Collaborative, Inc.
Joint training sessions provided by ABC Tech and the Balanced Scorecard Collaborative are scheduled to begin in early 2000 and will specifically cover the processes involved with designing and deploying a Balanced Scorecard utilizing activity-based costing information.
Other selection criteria were: implement the Balanced Scorecard as defined by the Kaplan/Norton methodology; present the case at a public conference; achieve media recognition for the scorecard implementation; produce significant financial or market share gains; and demonstrate measurable achievement of customer objectives.
The Balanced Scorecard Collaborative (BSCol) is defining a new type of professional services firm--one that provides order of magnitude greater customer value through collaborative sharing and learning around our methodologies, tools, and resources," said BSCol president Dr.
Peter Bull, Group Program Manager at Microsoft said "We are pleased to receive this certification from Balanced Scorecard Collaborative as our Office BI Accelerators help our customers and partners assess performance in real time and reshape strategy and redeploy resources as market conditions change.
com), the leading provider of complete Enterprise Strategy Execution solutions, today announced that Monongalia Health System (MHS) of Morgantown, WV has selected ActiveStrategy to automate its existing Balanced Scorecard framework, which the health system currently manages manually.
91, introduced in early October, is an online tool used by companies to create and implement Balanced Scorecards using the methodology of Balanced Scorecard creators Drs.
Benchmarked companies communicate the importance of fast formation of balanced scorecards to measure performance: 86% of all benchmarked companies created their scorecards in nine months.
According to Hackett, companies report an average of 132 measures to senior management each month - nearly nine times the number of measures in most effective balanced scorecards.
Every organization wants to improve, which explains the popularity of improvement tools such as Balanced Scorecards, Six Sigma and TQM, among others.